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Water & Sewer

PipesThe City of Prescott provides water and sewer services to homes and businesses within our service area. To apply for service, or for questions about your bill, please call Utility Billing at 928-777-1291.

Backwater Valves

Backwater valve seminars conducted by the City's Public Works Department originally scheduled for Tuesday, March 8 at the Grace Sparkes Activities Center and Wednesday, March 16 at the Public Library, have been postponed. The City will issue an announcement when the seminars are rescheduled.

The city sent a letter to all customers with sewer service to notify them of the backwater valve requirements as set forth in Ordinance 4679-092, adopted 12-9-2008. In support of this code, the city is requesting each customer's attention and completion of either of the following:

  1. Permit and install a sewer backwater valve per adopted code, or
  2. Sign and complete a Hold Harmless and Indemnification Agreement

Photo of backwater valve

Annual Water Reports

New Water Rates & Water Development Fees

Download the PDF documents below to see information on both current and proposed new Water Rates & Water Development Fees.

Current Schedule for the Rate Setting Process
Date Item Description
10/14/2010 6 pm Public Meeting Public Meeting #1 to present proposed rates and receive comments.
10/21/2010 6 pm Public Meeting Public Meeting #2 to present proposed rates and receive comments.
11/2/2010 Council Workshop Presentation and discussion of public comments received; direction to proceed with rate setting process and /or other direction.
11/9/2010 Council Agenda Item Adoption of Notice of Intention declares the intent to adjust/raise rates; sets a public hearing; and releases the public report.
12/14/2010 Council Public Hearing Public hearing on the proposed rates not less than 30 days following adoption of the Notice of Intention
1/11/2011 Council Action Agenda Item Following the public hearing, Council could adopt an ordinance setting adjusted water and wastewater rates.
3/1/2011 New Rates in Effect Ordinance setting new rates effective not less than 30 days after adoption.

Water Production

City water comes from wells in Chino Valley. The water is pumped into a 5-million gallon reservoir at the Chino Production Facility, and from there pumps convey it to Prescott via high-pressure water lines. The City's water quality is excellent, requires very little treatment, and is monitored daily to ensure the highest quality. Six wells, thirty water storage tanks and reservoirs, and forty booster stations are maintained, as well as more than 66 different pressure zones.

Water Distribution

The City's water distribution system begins in Chino Valley and water is distributed to homes and businesses through approximately 500 miles of water pipes that are maintained by the City. The Public Works Utilities Division also maintains system fire hydrants and manages a Backflow prevention program.

Meter Reading

The Meter Reading Division of the Public Works Department performs meter reading and customer service to more than 20,000 customers on a monthly basis.

Wastewater Treatment

Wastewater collected by the City sewer system flows to the Wastewater Treatment Plant, where it undergoes a multi-faceted biological process to separate out the solids and treat the water for reuse and recharge. The treated water, called effluent, is sold for use in watering golf courses and construction to reduce potable water demand. The solids are used in land application and/or hauled off to a landfill for cover.

Wastewater Collection

Wastewater Collections is responsible for the operation and maintenance of the city sewer collection system. The system requires cleaning of 400+ miles of mainline, 8,200+ manholes and 64 lift stations. System maintenance includes mainline repairs, manhole rehabilitation, pump replacement/repairs and response to customer service requests.

Contact Information

  • Utility Billing Questions/Connections
    201 S. Cortez Street
    928-777-1291
  • Water Production/Quality
    1481 Sundog Ranch Road
    928-777-1118
  • Wastewater Collection
    1505 Sundog Ranch Road
    928-777-1630
  • Wastewater Treatment Plant
    1500 Sundog Ranch Road
    928-777-1630
  • Water/Sewer Emergencies (After Hours)
    928-777-1626

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